Satair A/S Business Development

Service Manager - Tool Services

Key responsibilities

  • Establish comprehensive commercial offers including the relevant elements for management approval
  • Quote on customized spares packages and manage order acquisition and handling
  • Follow up the procurement of all required parts and manage discrepancy clarification until end delivery of subject package to the customer
  • Close coordination with Airbus FHS business unit and supply chain to align scope of commercial offers
  • Lead the Packages Service success factor rating in order to capture market trends from the internal stakeholders and identify key levers for Packages development
  • Further expand the market position in terms of Packages Service provider agreements
  • Establish the Packages Service roadmap and drumbeats fulfillment of its operations (Improvement plan) and development together with the support of internal and external stakeholders.
  • Actively manage the creation and implementation of global business plans
  • Lead the governance with regards to Packages with regards to operational and financial performance from target proposal (AOP, Forecast) to follow up (MBR – Monthly Business Review)
  • Specify and maintain the Packages dashboards to report on performance including root causes analyses where relevant
  • Manage the end to end operations of packages as a result of package services development and in agreement with the project plan until the transition to Supply Chain is completed
  • Ensure development and maintenance of supplier relations


Personal & interpersonal skills:

  • Strong communication skills, including active listening and written/oral expression
  • Good social skills, including sensitivity to different environments/cultures
  • Strong customer orientation
  • Good cultural awareness
  • Good emotional intelligence, including self-awareness, respect for others and openness to constructive criticism
  • Commitment to live by Satair Group values
  • High professional integrity and ethical standards
  • High level of energy and persistence and “can win” attitude


Professional skills:

  • Degree in business administration with more than 3 years of work experience
  • Excellent practice on MS office, especially MS Access, and good knowledge of SAP
  • Sound knowledge of spares and logistics processes and Airbus services
  • Knowledge of civil aviation requirements and rules and Airbus documentation
  • Sound knowledge of airline’s and MRO’s maintenance requirements
  • Knowledge about the product management discipline
  • Proven ability to meet and exceed profitability targets consistently
  • Strong business acumen


Satair offers

As a member of the Satair family you will be encouraged to engage, share knowledge and ideas. Your talent, experience and ability to influence the agenda will be valued. Satair is investing in unique skills and development of people through internal and external training, coaching and professional development programmes.


Send your application

If this sounds like you, please send us your application and experience what it is like to be part of a global team of exceptional individuals driven by a customer centric and innovative mind-set, a can-do attitude and world-class excellence in everything we do.


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