Satair Pte Ltd

IMS Order Fulfillment Specialist

About the position

  • Ensure on-time parts availability
  • Order processing, administration and management of material orders for assigned IMS customer


Key responsibilities

  •   Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
  •   Understand customer requirements and transform into fulfilment actions. Closely monitor required materials for base maintenance inputs
  •   Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
  •   Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.  
  •   Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
  •   Launch and coordinate sourcing process and data loading activities for new part numbers.
  •   Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
  •   Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
    •   Be the focal point for the customer for material order related actions.
    •   Manage order book and follow up proactively to ensure no or low backlog and delays.
    •   Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
    •   Hand over relevant tasks and related information to the 24/7 backup organisation.

Professional requirements

  •   Minimum 3 years working experience
  •   Degree in Business, Supply Chain, Logistics or Production and have relevant work
  •   Working knowledge of English, both orally and in writing
  •   Understanding aviation business specifically in the area of spares supply chain management
  •   Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
  •   Ability to understand your customer to develop and propose creative solutions
  •   Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues.
  •   Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3.

Personal & interpersonal skills

  • Diplomatic sense and open/‘out-of-silo’ mind-set
  • Ability to build successful relations across functions and with all stakeholders
  • Strong ability to work in a team to achieve common targets
  • Positive, pro-active, and enthusiastic communication and working
  • Flexibility in terms of working times, which could include weekend or shift

Satair offers

a unique opportunity to join a fast growing agile international.

Satair is investing in unique skills and development of people through internal and external training, coaching and professional development programmes to ensure a clear career path of advancement.


Send your application

If this sounds like you, please send us your application and experience what it is like to be part of a global team of exceptional individuals driven by a customer centric and innovative mind-set, a can-do attitude and world-class excellence in everything we do.


Share on:
香港特別行政区 (Hong Kong)
Job type:
Working hours:
Working days:
Application deadline:
Expected Start Date:
Hong Kong , China
Company homepage:
Back to the top